After-sales service


We are committed to providing our customers with comprehensive, efficient, and professional after-sales service

Service Content


Warranty Service

Provide comprehensive quality assurance to ensure that the project meets national standards and contractual requirements.

Repair and maintenance

We provide professional maintenance and repair services, promptly resolving equipment and structural issues.

Technical Support

We provide comprehensive support, including technical consulting, operational guidance, and technical training.

Installation and Commissioning Guide

We provide a detailed installation manual and remote video‑assisted on‑site installation and commissioning services to ensure that the equipment is put into production operation accurately and efficiently.

Optimization and Improvement Recommendations

Based on project usage and customer feedback, we provide engineering optimizations, structural improvements, and maintenance recommendations to enhance long-term operational efficiency and cost‑control capabilities.

Emergency Response Services

Establish an emergency response mechanism to swiftly mobilize resources in the event of unexpected incidents or critical issues, ensuring the project’s safety and stable operation.

Service Process


1. Customer Feedback

Customers report issues via phone, online channels, and other methods.


2. Rapid Response

We will respond within 48 hours to understand the details of your issue.


3. Plan Development

Develop a solution and clearly define the handling measures.


4. Implementation and Processing

Arrange for specialized personnel to handle the issue on-site or provide remote guidance.


5. Acceptance Confirmation

After the issue is resolved, the customer will perform acceptance verification.


6. Customer Follow-up

Conduct regular follow-up visits to ensure that issues are fully resolved.


Service Assurance


Processing Team

Processing Team

Customer Visit

Customer Visit

Pre-project evaluation services

Pre-project evaluation services

Pre-project evaluation services

Pre-project evaluation services

Office staffing

Office staffing

In-house Design Department

In-house Design Department

Service Assurance

Service Assurance

Welcome to the official website of Henan Jingtian Membrane Structure Engineering Co., Ltd.
If you are interested in our products, please contact us or leave us a message. We will serve you wholeheartedly.


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